Version: 1.0

Effective Date: 02-01-2025

Applies to: All CME activities distributed through CMEPEDIA

Approved by: Emma Van Hoecke, CEO

1. Purpose

CMEPEDIA is committed to ensuring equitable access to continuing medical education (CME) content for all healthcare professionals. This policy outlines how learners who require accommodations due to disabilities or functional limitations can receive timely and appropriate support to participate fully in CME activities available on our platform.

2. Scope

This policy applies to all learners accessing CME activities distributed through CMEPEDIA, regardless of the content provider. It currently applies to internet-based enduring materials and will evolve to include additional formats as needed.

3. Definitions

Accommodation: A reasonable adjustment or support provided to a learner to facilitate equal access to CME activities.

Accessible Format: An alternative version of content that allows participation by learners who require specific formats (e.g., readable PDFs, captioned materials).

Disability: Any condition—permanent, temporary, visible, or invisible—that limits an individual’s ability to access learning content without adjustments.

Learner: Any healthcare professional enrolled in or accessing CME content provided by Accrecent.

4. Policy statement

CMEPEDIA is dedicated to reducing barriers to participation in online learning. We ensure that:

All accommodation requests are taken seriously and reviewed on an individual basis.

Learners receive appropriate support in a timely manner without compromising the educational integrity of the activity.

Confidentiality and privacy are upheld throughout the accommodation process.

We collaborate with content providers to deliver alternative content formats and solutions.

5. Process for requesting accommodation

Request initiation

Learners who require an accommodation can contact CMEPEDIA in either of the following ways:

By emailing us directly at info@cmepedia.com,

or

By visiting the Contact Us section available on our platform’s contact details page and clicking the Contact Us button, which will open a pre-addressed email to our support inbox.

Review and coordination

CMEPEDIA will review the request and work with the relevant content provider to determine and implement an appropriate solution.

Delivery of accommodation

Accommodations—such as adjusted formats or extended access—will be provided within a reasonable timeframe. The learner will be notified when the accommodation is ready.

Follow-up Support

CMEPEDIA will follow up to confirm that the accommodation meets the learner’s needs. Further adjustments will be made if required.

6. Responsibilities

CMEPEDIA

Act as the primary contact for accommodation requests.

Coordinate implementation with content providers.

Ensure all personal data and accommodation records are managed securely and confidentially.

Content Providers

Support CMEPEDIA in fulfilling accommodation requests.

Provide necessary alternate content formats or other reasonable adjustments as appropriate.

Learners

Submit requests with sufficient detail and as early as possible.

Engage with CMEPEDIA during the review and follow-up process to ensure accommodations are effective.

7. Confidentiality

All accommodation requests and related personal information will be handled with strict confidentiality. Information will only be shared with individuals directly involved in the accommodation process.

8. Review and updates

CMEPEDIA will review this policy annually to reflect evolving accessibility practices, user needs, and platform capabilities.